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The Ultimate Question

The Ultimate Question

I just finished the second edition of Fred Reicheld’s book “The Ultimate Question.” The Economist regards Reicheld as the ‘high priest of loyalty’ and this book certainly adds to this reputation. His fundamental belief is that you can only build a great company with sustainable financial … Continued

Waiting For The Other To Stop Talking

Waiting For The Other To Stop Talking

In my interventions I always explain that in our culture listening is more like “waiting for the other to stop talking” and the more senior we are, the more we talk. The most effective leaders are those that talk less and ask more. The reasons for this is clear, as letting someone else come up … Continued

The Congo Test for Expats

The Congo Test for Expats

I have come up with an ideal test to assess whether you are able to live an expat life in a tough country. I have dubbed it the ‘Congo Test for Expats’. It came about when I visited Kinshasa for the first time in September 2011 to advise one of the larger business groups in … Continued

Make a Melody In My Heart

Make a Melody In My Heart

I just got back from an amazing Leadership Outbreak Journey in Sri Lanka. What a fascinating country and once again on its way to becoming a favorite destination for travelers as it has all the diversity (cultural, landscapes, bio diversity, weather, beaches, nightlife, shopping) … Continued

A Letter to Paul

A Letter to Paul

Paul, In 1984, Tom Peters taught us “hoopla” in his bestseller,  “In Search Of Excellence”.  You made it happen last week with your out of the box, adventure laden, psychedelic, methods of bringing the best out of us. We imagined that you were adventurous enough to have lived in Pakistan for several years and still … Continued

A Leadership Journey

A Leadership Journey

A Leadership Journey is an experience which combines physical challenge with intellectual stimulation. It creates an environment where emotions are more likely to flow and open dialogue is encouraged through a transfusion of energy and emotion. It is a journey of mind, body, heart and soul … Continued

Welcome!

Welcome!

We all know that people that are committed and engaged perform better and are more likely to stay with the organization. Plenty of books and blogs are and have been written on the topic on how to measure and engage your talent. Little however has been written on how to engage … Continued

What We Think, We Become

Do you ever realize that sometimes you end up watching the absolute best and simply worst movies on a plane? You never know what you are getting into. On the flight back from my Leadership Outbreak in Sri Lanka I watched the movie the Iron Lady on the life of Margaret Thatcher (what … Continued